Privacy Policy

French version

WHO ARE WE?

LAPROVET company attaches great importance to protecting the privacy and data of the users of its services. LAPROVET thereby undertakes to collect and process data from its mobile application OneLab, in accordance with the data protection rules from the Data Protection Act and the European General Data Protection Regulation (GDPR) which was put into effect on May 25, 2018.

Should you have any questions about this Privacy policy, please contact us at:

LAPROVET

7 rue du Tertreau – Arche d’Oé 2

37 390 NOTRE DAME D’OE

FRANCE

Mail: privacy@laprovet.com

The purpose of this confidentiality policy (hereafter referred to as “the Policy”) is to clearly, simply, and fully inform you of the way in which LAPROVET collects and uses certain personal data concerning you, namely via or in relation with its mobile application, and the methods at your disposal to control this use or exercise your related rights.

USE OF COLLECTED PERSONAL DATA

LOGIN AND MANAGEMENT OF THE BATCHES

LAPROVET may collect your personal data on various occasions.

Personal data collected result from the voluntary communication of data entered voluntarily in the mobile application.

Personal data collectedPurposeRetention period
Name of the farm Country/Region Size of the flock Type of poultry Number of birds Dates of vaccination Name of the products usedAdapt the standard program and the advice given by the mobile application   Carry out statistical analysis on the preventive programs implemented by the users of the mobile application36 months on Google Firebase for inactive accounts
Email addressRecover data if you lose or change your phone
 Device IDStatistical analysis2 months

STATISTICS AND AUDIENCE MEASUREMENT

We use Google Analytics to carry out all the statistics analysis of the data we collected, to estimate the number of users of our mobile application and the frequency of their visits.

USE AND TRANMISSION OF YOUR PERSONAL DATA

RETENTION PERIOD OF YOUR DATA

LAPROVET only retains personal data for the time required to the fulfill the intended purpose, in accordance with the legal archiving requirements, retention obligations for certain data and/or anonymization.

These retention periods are defined according to the purposes for which they are processed and take into account the applicable legal provisions requiring a specific retention period.

Thus, personal data collected through this app will be kept more than 36 months only if they are associated to an active account. Personal data from inactive accounts will be deleted within a maximum of 36 months following collection.

TRANSMISSION OF YOUR PERSONAL DATA

Personal data collected on this app are only used within the framework of an administrative approach by LAPROVET’s internal services. These data cannot be transmitted, under any circumstances, to third parties for commercial or other purposes.

Our authorized service providers may process your personal data, but only the ones strictly necessary for the realization of the services we entrust them with: it concerns more specifically the service providers in charge of customer relationship management, sending emails, application maintenance, data storage …

Under certain circumstances, we may transfer your personal data outside the EU to countries that do not offer sufficient protection in the processing of personal data according to EU standards. In this case, we will secure the transfer and processing with an appropriate legal framework to ensure a high level of data protection wherever your information is processed.

Similarly, we may need to share this data with public authorities and bodies in accordance with legal requirements.

WHAT ARE YOUR RIGHTS?

Subject to the conditions provided by the regulations in force, you have the following rights regarding your personal data:

  • Right to information on the processing of your personal data,
  • Right of access, rectification and deletion (or « right to forget ») of your personal data,
  • Right to limit the processing of your personal data,
  • Right of opposition, including to prospecting,
  • Right to portability of personal data,
  • Right to withdraw consent to the processing of personal data,
  • Right to lodge a complaint with a supervisory authority,
  • Right to decide what happens to your personal data after your death.

HOW TO EXERCISE YOUR RIGHTS

You may exercise your rights by sending an email to privacy@laprovet.com or a letter to:

LAPROVET

7 rue du Tertreau – Arche d’Oé 2

37 390 NOTRE DAME D’OE

FRANCE

LAPROVET undertakes to reply as soon as possible, and in any case, within the month following the receipt of your request.

If necessary, this period may be extended by two months, given the complexity and number of requests addressed to LAPROVET. In this case, you will be informed of this extension and the reasons for the postponement.

If your request is submitted in electronic form, the information will also be provided to you electronically whenever possible, unless you expressly request otherwise.

If LAPROVET does not comply with your request, it will inform you of the reasons for its inaction and you will have the possibility to lodge a complaint with a supervisory authority and/or to lodge a judicial appeal.

PROCEDURES IMPLEMENTED IN THE EVENT OF A DATA LEAK

In accordance with article 33 of the GDPR, LAPROVET company will notify the CNIL of any personal data breach presenting a risk to the rights and freedoms of individuals within a maximum period of 72 hours.

General Terms of Use

The owner and publisher of this application is the company LAPROVET SAS.
LAPROVET SAS, Simplified joint-stock company with a capital of 6 800 440 euros and its head office located at:

LAPROVET

7 rue du Tertreau – Arche d’Oé 2

37 390 NOTRE DAME D’OE

FRANCE

Registered under N°: B 316 417 690 RCS Tours

VAT N°: FR24 316 417 690

Phone: +33(2) 47 62 60 90

Fax: +33(2) 47 49 13 80


The publication manager is Léo CARPENE.

Our mobile application OneFarm is hosted on the servers of the company Amazon.

I. CONTENT AND ACCESS TO THE MOBILE APPLICATION

A.  CONTENT OF THE MOBILE APPLICATION

This mobile Application has been designed for poultry farmers, to support them in creating an adapted prophylaxis program for their broilers and/or layers and to follow it up, to advise them during the creation of this program and during the whole production cycle, as well as to inform them on the company’s products and their utilization.

This mobile Application is based on the proposal of a standard prophylaxis program for broilers and layers, designed by LAPROVET and adapted to the intertropical Sub-Saharan Africa context. This program is flexible and should be adapted with an animal health professional to the specific farming practices and environment of each user.

Some automatic alerts could be generated to advise users on good measures they could implement to improve the sanitary management of their farm. This advice is partially based on the tasks validated/removed or scheduled by the user. They do not consider the specific farming conditions of each farmer and should therefore be adapted to each context with a veterinary doctor.

This mobile Application cannot, under any circumstances, constitute a contractual offer.

Any individual or legal entity, connecting to, browsing or using the mobile Application (hereinafter the User), acknowledges having read these Terms of Use (hereinafter « Terms of Use » or « Terms ») at the time of its connection to the mobile Application and accepts them without reserve. The fact that the User does not have to click to accept the Terms of Use does not constitute an obstacle to their opposability.

As communication to the public regarding veterinary medicinal products is subject to specific regulations, the information that the User may find on the mobile Application must not be used to give a medical opinion or to replace a consultation with a health professional.
Similarly, this information cannot be interpreted as a recommendation on the use of products without the advice of a veterinary doctor.

LAPROVET undertakes to check that the content of the mobile Application complies with the legal provisions in force. LAPROVET also undertakes not to disseminate data in violation of the rights of third parties, violent, pornographic or defamatory and not to disseminate illegal content, including racist, xenophobic, pedophile or otherwise detrimental to human dignity.

LAPROVET strives to update the content of the mobile Application and to provide the User with accurate information. Nevertheless, LAPROVET cannot be held responsible for possible errors and / or omissions. The User may notify any error or omission to the following e-mail address: info@laprovet.com

The User remains responsible for the use of the mobile Application, including its previous use if he gives up using the mobile Application.

The use of the mobile Application is at the sole risk of the User. Its content is for information only. Please seek advice from your veterinary doctor or your technician for a comprehensive vaccination program adapted to the specificities of your farm.

To the extent allowed by applicable law, LAPROVET will not, under any circumstances, accept liability for any loss or damage which may arise directy or indirecty (including special loss or damage, accidental or consecutive) from use of the information included in this mobile Application.

All the documents published in this mobile Application are up to date on the date of their publication. LAPROVET can modify the information, the material and the content provided at any moment and without prior notice.

LAPROVET reserves the right to modify, terminate, suspend or interrupt all or part of the services or content provided by the mobile Application.

The mobile Application may contain hypertext links to websites which are not managed and / or published by LAPROVET. LAPROVET does not control, in any way, the information, products or services provided by these other websites and cannot, under any circumstances, be held responsible for the content of such websites. The use of these websites by the User is the sole responsibility of the User.

B. ACCESS TO THE MOBILE APPLICATION

Any User having access to internet and with a compatible device may download the mobile Application through the application stores (Google Play Store). Once downloaded, this mobile Application should be autonomous offline.


LAPROVET strives to keep the mobile Application accessible 24 hours a day, 7 days a week, without being held to any obligation of result in this respect.

Nevertheless, for maintenance, updating, and for any other reason, particularly of a technical nature, access to the mobile Application may be interrupted.

LAPROVET cannot be held responsible for these interruptions of services and the consequences that may result for the User.

Furthermore, LAPROVET cannot be held responsible for the presence of viruses on the mobile Application and for the consequences that could result for the User.

C. USE OF THE MOBILE APPLICATION

The User is authorized to:

  • Consult all or part of the mobile Application,
  • Complete the information related to the User Account (hereinafter defined), to his farm, his flock or the prophylaxis programs he follows up.

The User is not authorized to:

  • Copy, distribute (including copies), broadcast, modify or falsify in any way whatsoever all or part of the elements of this mobile Application,
  • Remove, from any element copied or printed from this mobile Application, any copyright, trademark or other intellectual property clause contained in the original element.

If the User wishes to create a hypertext or another link to the mobile Application, he sends an email to the following email address: info@laprovet.com, stating:

  • The URL(s) of the pages from which the User wishes to propose a link to the mobile Application,
  • The URL(s) of the page(s) of the mobile Application to which the User wishes to propose a link.

LAPROVET undertakes to study the User’s request but is not obliged to grant it.

Any fraudulent use of the mobile Application or its content and any violation of these Terms of Use may result in the application of criminal and civil penalties provided for by French law.

II. CREATION AND USE OF USER ACCOUNT

If the User wishes to create a User Account, he will have to comply with the rules for the creation and use of the User Account, as defined below.

A – USER ACCOUNT CREATION

The User must submit the registration form proposed by LAPROVET and provide the required data concerning him if he wishes to create an account. The User must also set up a password (hereinafter the « Login Codes ») which will allow him to access his User Account.

If the User does not provide the mandatory information required, the creation of its User Account will be refused.

Any User may register only once on the mobile Application.

The User certifies that the information he provides is accurate, complete and undertakes to do whatever is necessary to ensure that it remains so. More specifically, the User undertakes to provide only sincere and real information.

If the information provided is false, incomplete, or out of date, LAPROVET reserves the right to suspend or close the User account, temporarily or permanently.

The processing of personal data provided by the User to the data controller of LAPROVET, within the framework of the creation and use of the User Account, is subject to the provisions of the Privacy Policy of LAPROVET detailed on the mobile Application.

The User agrees not to disclose his Login Codes to any third party in any form or in any way whatsoever, and to inform LAPROVET of any use or suspicion of use of the aforementioned Codes by an unauthorized third party. The User is solely responsible for the confidential storage of his Login Codes and the way he uses them.

B – USE OF USER ACCOUNT SERVICES

The User undertakes to respect the conditions specific to the Services provided by the mobile Application.

The Services provided by the mobile Application are:

  • The analysis of data provided by the User,
  • The proposal of a standard prophylaxis program based on the analysis of these data and adapted to the major challenges faced in poultry farms in intertropical Sub-Saharan Africa.

LAPROVET reserves the right to modify these Services at any time.

The Services are provided whether or not in return for payment, according to procedures approved by LAPROVET and the User.

The User agrees that LAPROVET may use and exploit the data collected, at its own discretion, within the framework of its activities and all around the world, to the extent that such data stay fully anonymous. To this end, the User grants LAPROVET the right to use, reproduce, adapt and more broadly to exploit the data, worldwide, without time limitation, and on the media of its choice.

C – CLOSING OF THE USER ACCOUNT

The User may at any time proceed to the deletion of his account by logging into his User Account. Closing the Account will automatically and immediately end access to the files attached to it.

In case of non-compliance with these Terms of Use, LAPROVET reserves the right to refuse access to the Services and to close the User Account.

III. INTELLECTUAL PROPERTY RIGHTS

The mobile Application is owned and operated by LAPROVET. The design of the mobile Application and each element, including trademarks, logos and domain names, appearing on it or composing it, are protected by legal provisions protecting intellectual property rights, and (i) are held by LAPROVET or by its subsidiaries or affiliated companies, or (ii) are held by third parties and are subject to a license for use and exploitation granted to LAPROVET by their owners.

No element appearing on the mobile Application or composing it may be reproduced, used, modified, assembled, decompiled, attributed, sub-licensed, transferred, copied, translated, sold, published, exploited or disseminated in any manner whatsoever, in any medium whatsoever, whether partially or completely, without the prior written consent of LAPROVET. Only the copy for private use is authorized for personal, private and non-commercial use, on the personal computer of the User or via the sharing tools offered on the mobile Application.

Any use of the content appearing on the mobile Application or composing it, formally authorized by LAPROVET, should be without denaturing, modifying, or altering anything, in any way whatsoever.

Violation of these mandatory provisions subjects the User and any other person responsible liable to the criminal and civil penalties provided for by French law.

LAPROVET or its subsidiaries reserve the right to take legal action against any act of infringement of its intellectual property rights.

IV. LIABILITY OF THE USER

The hardware and software necessary to access and use the mobile Application is the responsibility of the User, who is responsible for the proper functioning of his equipment and Internet access.

The User is required to take all the necessary preventive measures to protect his data, software and / or computer systems from contamination by potential viruses.

The use of the content made available through the mobile Application is the responsibility of the User. The facts or acts that the User would be led to carry out in consideration of this information could not engage any other responsibility than that of the User. Access to the contents made available on the mobile Application is the responsibility of the User and LAPROVET cannot be held responsible for any damage or loss of data that may result from downloading or using the contents published on the mobile Application.

The User is solely liable to LAPROVET and, if applicable, to any third party, for any damage, direct or indirect, of any nature whatsoever, caused by any content, whatever its nature, communicated, transmitted or disseminated by the User, through the mobile Application, as well as for any violation of these Terms of Use, and the privacy policy.

V. APPLICABLE LAW AND ATTRIBUTION OF JURISDICTION

The mobile application and its content, as well as these Terms of Use are governed by French law.

Any disputes which may arise concerning these Terms of Use shall be brought before the courts which have jurisdiction in France.

Should any of the provisions from these Terms of Use were to be declared null and void, such provision shall be construed to reflect the best initial intentions of LAPROVET, and the remaining provisions still be considered as enforceable at law.

The non-application or absence of any claim for the mobile Application by LAPROVET of any of the provisions from these Terms of Use or of any right cannot, in any way, be interpreted as a waiver from LAPROVET of such provision or such right, unless stipulated otherwise in writing.

VI. UPDATE AND MODIFICATION OF THE TERMS OF USE

LAPROVET reserves right to amend, anytime and without prior notice, these Terms of Use, especially in order to comply with any new regulation or legislation, or to improve the quality of the services provided by the mobile Application to the User.

Any change concerning the use of the mobile Application will be included in these Terms of Use.